IT Computer Services
Anyone can fix a computer, but the experience of working with person helping you is so important. The Superior Computer Team genuinely cares about every client. This drives us to provide absolute fanatical support of their systems.
We Are FUN To Work With.
We Strive For LIVE Answer On Our Calls.
Our goal is to answer every call with a LIVE person. If getting someone to fix your computer is as painful as the computer problem itself, it's a never-ending cycle of frustration.
We Talk Plain English.
We want you to understand what we are doing and what the problem is. No geek-speak here!
Superior Computer Services – can you say “GREAT”? We have worked with them for several years, we had many quirks regarding our IT set up. Joe, Ross and team really have met and/or exceeded our needs. They understand our company, will suggest what fits to us and not just “what’s the latest greatest”. They are always here for us on urgent items as well as the get around to it items. We have never been let down by their service. We get solicitation phone calls all the time wanting us to change IT services, without hesitation we say no thank you and state that we are very happy with our current provider. While SCS is an off-site service provider, our partnership seems as if they are just right down the hall for all of our IT business needs!
Cheryl King - Neturen America Corp
Committed to Quality
We don't pursue every company that needs computer support. We choose only clients that share in our values. Serving a company's IT and critical network needs is a HUGE responsibility that we take very seriously. It takes teamwork and a solid commitment to good communication, excellence, and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences - we simply don't pursue that opportunity.
Fast Response To Requests & Critical Response Time Guaranteed.
Some companies think if your problem doesn't seem that bad they can wait a few days to call you back.. We get to you fast so you know when your problem will be resolved. Our contracts spell out our response time. AND when you're dead in the water, we respond - FAST. To top it off, all of our programs and products come with an unprecedented 100% Money Back Guarantee.
We Help Solve Your Business Problems.
We sit on the same side of the table as YOU to provide business solutions to business problems. We don't try to sell you the latest techno gizmo - instead - we listen to your business problem and offer several strategies to resolve the ROOT of the problem and achieve your objectives.
A Wide Spectrum Of Skills & Experience.
From quick PC fixes to total server and network engineering - we've got it. And if there's ever a problem we can't solve, we know who to contact to get it fixed.
We LOVE Documentation.
Proper documentation of your network is critical for fast resolution of problems and to get projects done right. It's not even a question for us: all requests are documented, resolution is documented, diagrams of your network are created.. and your passwords are stored in a secure, encrypted location.
A Proven Track Record
Unlike others in our industry, we can prove and show you how we deliver Peace of Mind, Less Downtime, Faster Problem Resolution, Data Protection, Money Savings, Streamlined Communications, and Simplicity in IT management for you.